Hong Kong, Macau and Singapore

REFUNDS & RETURNS

 

You have 30 days right of withdrawal. Your balance will be refunded within 28 working days from sending your return. Once your return has arrived in our warehouse, your refund will be generated to the same card used for the purchase, less any applicable return fee. Please note that we are unable to accept returns of items purchased through hm.com at our H&M Stores. 

 

Please note that H&M will not be able to refund any additional charges, such as cross border fees, applied by your local customs office or bank.

 

Click here to read H&M's Return Terms & Conditions.

 

 

香港,澳門及新加坡

退款與退貨

 

您可在收到包裹30日內將要退貨的商品退回給我們,退貨包裹大約需28個工作日運送及退款處理,我們會於倉庫收到您的退貨包裹後將應退還金額(扣除若產生的退貨費用)退回至您下單時所付款的信用卡。請注意,H&M實體門市不接受透過網店購買商品的退貨及換貨。

 

請注意,H&M 無法退還其他額外費用,例如您當地海關或信用卡機構收取海外交易所產生的費用。

 

按此查看完整退款與退貨的條款與細則。

 

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